Operations Performance
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Operations Review
FPG will complete a brief restaurant sampling study and gather business data regarding your current operation. This information will be reviewed and analyzed against our best practice benchmark data to determine your current strengths and challenges, and to create a list of potential opportunities. These may include methods to improve the quality of your guests’ experience in terms of speed of service, steps of service, quality of service, and sales transaction capacity to drive your top line sales.
Additionally, we will detail cost initiatives associated with labor, food and other key items in order to improve your profitability. We will outline restaurant facility improvement opportunities as well, in areas such as size, equipment, and building re-engineering to improve your return on asset investment. FPG looks at your concept as a whole and in relation to the industry. FPG will present the findings from this initiation study and identify a core implementation strategy to be used moving forward with these opportunities.
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Operations Assessments
FPG will complete comprehensive restaurant sampling studies in multiple locations and gather detailed business data regarding your current operation. This information is reviewed and analyzed against our benchmark data to determine your current strengths and challenges, and to create an operations improvement strategic master plan.
FPG looks at your concept as a whole and in relation to the industry, so that you will know your internal performance and how you benchmark against your competitors.
FPG will present the findings from the operations assessment and propose a way to move forward that will allow you to pursue the opportunities, capitalize on your strengths, and resolve the current challenges identified during the assessment. We typically identify cost savings of 1%-4% of total sales plus significant opportunities to improve your guest experience which will result in increased sales.